Shipping policy


Maison Scents Shipping Policy

Thank you for shopping at Maison Scents. We appreciate the fact that you like to buy the high-quality scent products we sell. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

Shipping Rates and Delivery Estimates

  • Shipping Charges: Shipping costs will be calculated and displayed at checkout based on your location and the size of your order.

  • Delivery Estimates: Orders are processed within [1-3 business days]. Depending on your location, shipping within the [country/region] typically takes [3-5 business days]. International shipping times vary based on destination.

Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Maison Scents is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Maison Scents is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We ship worldwide. Shipping rates and delivery times for international orders vary based on destination.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Contact Us

If you have any questions about this shipping policy, please contact us at [customer service email]